Flipping Secrets Privacy Policy
Type of website: Ecommerce
Effective date: 6 June 2025

Introduction
This Privacy Policy explains how www.flippingsecretsbook.com (the “Site”), operated by Flipping Secrets, collects, uses, shares, and protects your personal data. By using this Site, you agree to the collection and use of your information in accordance with this policy.

Flipping Secrets is the data controller and can be contacted at:
Email: support@flippingsecretsbook.com

Purpose
This Privacy Policy outlines:

What personal data we collect
How we use and store it
Who has access to it
Your rights as a user
Our cookie and tracking policy
This policy applies in addition to our Terms and Conditions.

Legal Basis for Processing – GDPR & Australian Law
We comply with the General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth).
We only collect and process your data where:

You have given explicit consent
It is necessary to provide our services
We are legally obligated to do so
It is in our legitimate interest (e.g., marketing or fraud prevention)
Consent
By using our Site, you consent to this Privacy Policy and our collection and use of your personal information.
You may withdraw your consent at any time by contacting: support@flippingsecretsbook.com

Data We Collect

Automatically Collected Data:

IP address
Device and browser type
Location
Pages viewed, links clicked, time spent on pages
Referrer URLs
Voluntarily Provided Data:

Full name
Email address
Any information you submit through forms or communication with us
How We Use Your Data
We use your data to:

Communicate with you
Process orders
Provide customer support
Improve our services and user experience
Conduct marketing and remarketing through platforms like Facebook and Google
Third-Party Sharing

We may share your data with:

Internal:

Our team, only as needed and bound by confidentiality
External:

Marketing and analytics services such as:
Meta (Facebook)
Google Analytics
Email services (e.g., Mailchimp, Klaviyo)
We do not sell your personal information. Data is shared only for necessary business functions and only the minimum required data is used.

Legal Exceptions:
We may disclose data when legally required or to protect our rights, or in case of a business sale or transfer.

Cookies & Tracking Technologies
We use cookies and similar technologies to improve site performance and user experience.

Types of cookies used:

Functional cookies (e.g., remembering your selections)
Analytical cookies (e.g., visitor activity and trends)
Advertising/third-party cookies (e.g., Meta Pixel, Google Ads)
You may disable cookies in your browser, but it may affect site functionality.

Marketing & Email Communication
We may send marketing emails only if:

You opted in at checkout or through a form
You gave explicit consent
You can unsubscribe at any time via the link in any email or by contacting us.

We do not send unsolicited marketing emails.

How Long We Store Your Data
We retain data only as long as necessary for the purpose collected or as legally required. You’ll be notified if data is kept longer than this period.

Data Protection
We use secure servers, encryption, and strict access controls. Staff must follow internal privacy and security policies.

Although we use strong security measures, no internet transmission is completely secure.

International Data Transfers
We may transfer data outside your country, including to the United States. These transfers comply with GDPR using appropriate safeguards, including standard contractual clauses.

Your Rights Under GDPR
If you're located in the EU, UK, or Australia, you have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability
Lodge a complaint with a data protection authority
To exercise these rights, contact us at: support@flippingsecretsbook.com

Children
We do not knowingly collect data from children under 16. If we learn this has occurred, we will delete the information promptly. Parents may contact us if a child has submitted data.

Do Not Track
We do not respond to "Do Not Track" signals from browsers. We cannot control how third-party services may respond to such signals.

How to Opt-Out
You may opt out of:

Marketing emails by clicking "Unsubscribe" at the bottom of the email
Ad tracking by adjusting browser settings or ad preferences on Facebook/Google
Changes to This Policy
We may update this policy to reflect changes in the law or our practices. Updates will appear on this page with a revised effective date. Major changes may be emailed to you.

Complaints
For any concerns or complaints, please contact us at: support@flippingsecretsbook.com
If unresolved, you may contact your local privacy regulator. In Australia, visit www.oaic.gov.au.

Contact Information
If you have questions or need support, please contact:
Email: support@flippingsecretsbook.com